web hosting - acceptable use policy and terms of service

This agreement documents the terms of service for web hosting accounts provided by alternative it to the account holder.

1. The account holder is responsible for the actions of account users.

2. Any use which interferes with the server's ability to function in its primary purpose of publishing web documents is prohibited.

3. Mail abuse (including, but not limited to, mass mailing unsolicited email and email forgery) and usenet news abuse (including, but not limited to, mass crossposting articles and posting unrelated to group topics), whether direct or indirect, whether used externally to promote a site at alternative it or sent via alternative it, is prohibited.

4. Use of alternative it's facilities to provide software or lists for mass mailing unsolicited email is prohibited.

5. Use of alternative it's facilities to commit network abuse (including, but not limited to, denial of service attacks such as ping bombing, email bombing, "smurf", "winnuke", "land", "teardrop", etc.) or otherwise compromise the security of hosts or networks is prohibited.

6. All data stored or transmitted must be legal under all applicable Australian and international laws. The account holder is solely responsible for determining the legality of their data which is stored or transmitted.

7. Should the account holder become the target of a network attack, alternative it reserves the right to take any necessary actions (including, but not limited to, temporary suspension of the account holder's account) required to return server or network operation to normal.

8. alternative it will use its best efforts to maintain, but does not guarantee, the privacy of email, network use, and the contents of user directories.

9. Use of alternative it services, including the storage of information, is at the account holder's sole risk. alternative it does not warrant either the results to be obtained from the service or that the service will be uninterrupted or error free. alternative it's services are provided on an "as is" basis without warranties of any kind, either express or implied. Neither alternative it nor anyone else involved in creating, producing, or delivering alternative it services shall be liable for any direct, indirect, incidental, special or consequential damages arising out of the use of alternative it, the inability to use alternative it, or any breach of any warranty. The provisions of this paragraph will survive termination of this agreement.

10. The account holder will indemnify and hold harmless alternative it against any loss, damage, cost and expense which alternative it may incur or become liable for by reason of claims or actions for libel, violation of privacy rights, plagiarism, copyright infringement, trademark or trade name infringement, domain name disputes, and claims arising in connection with data transmitted pursuant to the terms and provisions of this agreement and any claims or suits resulting from the account holder's use of the service including, without limitation, the expense and cost of defending any and all such claims and actions, except where such claims result solely from the negligence of alternative it's failure to perform its obligations under this agreement. The provisions of this paragraph shall survive termination of this agreement.

11. If alternative it is informed of an alleged copyright or trademark infringement involving an account, alternative it will attempt to notify the account holder of those allegations and secure a response. alternative it may, in its sole discretion, remove or terminate the account containing, on a temporary or permanent basis, materials which alternative it believes may create, constitute, or contribute to copyright or trademark infringements. Account holder expressly waives the right to assert any claims against alternative it for any such removal or termination. To inform alternative it of a possible infringement please send an email to support@alternativeit.com.au.

12. Accounts are invoiced annually. Payment is due 30 days from date of invoice. Overdue accounts may be terminated or suspended at alternative it's discretion. alternative it reserves the right to issue special invoices when the balance due will be more than $200 over the base monthly service fee.

13. alternative it may terminate service to the subscriber at any time, without notice, for violation of this agreement. alternative it will not be liable for any damages or harm to the account holder resulting from such termination.

14. The account holder may terminate their account at any time. The request to terminate the account must be in writing. The account holder may send cancellation request via an email message to support@alternativeit.com.au, by postal mail or by fax.

15. Use of a alternative it account indicates acceptance of the terms of this agreement by the account holder.

16. This agreement shall be governed by and construed in accordance with the law of Australia. This agreement contains the full understanding of the parties with respect to the subject matter hereof. Any email correspondence with the account holder which is in any way inconsistent with, or which adds to, the provisions of this agreement is null and void.