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residencies alternative it is very excited to announce what we believe is a service not being offered by any other IT support organisations - IT residencies. Throughout our years of experience in the IT industry, we've always noticed that IT support for small-medium businesses has been lacking. It's often impossible for a small company to financially justify employing a dedicated IT professional; and if you're lucky enough to be able to afford it, you'll no doubt find that most IT staff will move on in a short time to pursue other career development opportunities. The solution to date, inelegant that it is, has been to action IT problems reactively - by reacting to problems after they occur, rather than eliminating them before they occur. Consider relating this to other areas of your life. Rather than have your car repaired when it breaks down on the side of the road, you proactively take it to your dealer for a scheduled service every 10,000 kms. This way, it can be examined by a trained professional, and potential problems can be resolved then and there; without causing you to lose time and money sitting on the side of the road, waiting for a tow truck, when things go wrong. Or consider a worn radiator hose; it could blow, causing your engine to overheat and seize. This would cost thousands of dollars to resolve, but is something that is easily and often noticed - and proactively fixed - during a routine service. These same principles apply to the IT environment in your business.
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